Brain support

Helping others

When to intervene.

Knowing the warning signs of brain health challenges is like having a first aid kit – it helps you recognise when you or someone you know might need extra support.

What to look out for

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Sleep changes

Sleeping too much or too little

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Mood changes

Sudden shifts in emotions

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Isolation

Withdrawing from friends and family

Eating changes illustration

Eating changes

Eating much more or less than usual

Physical signs illustration

Physical signs

Headaches, tension, unexplained pain

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Lost interest

No joy in usual activities

If you notice these signs in yourself or someone else, reach out for help. If you feel your loved one is at risk of hurting themselves or others, contact one of the crisis helplines.

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Do's icon

Do

Genuinely show up

Be there for them, honestly and openly. Let them tell you what they need.

Really listen, without judgment

Be fully present, listen without interrupting - even gentle nods can be supportive.

Validate their feelings

Their feelings matter - ask open questions like "How have you been feeling lately?"

Check in regularly

Send a message or ask, "How are you holding up?" to show you're in this with them.

Offer specific and practical help

Try "I'll make you dinner on Monday?" or "When you're ready, we can look for support together."

Don'ts icon

Don't

Minimise their feelings

Let them know it's okay to share their feelings without fear of being judged.

Try to fix them or give unasked-for advice

Sometimes they just need to talk. Listen rather than immediately trying to fix their problems.

Force them to talk

Let them open up at their own pace and share their needs.

Make assumptions or compare feelings

Everyone's journey is different. Saying "I've been through worse" makes things worse, and belittles their feelings.

Be dismissive

Mental health isn't about willpower – don't say things like "It's not a big deal" or "Just get over it". Recovery takes time.

Remember it's about their journey, not yours.